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Diabetes management tracking made easy

GLUCOFACTSDELUXE diabetes management software can help you keep track of your blood glucose levels.

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With GLUCOFACTSDELUXE software, it's easy to track patterns and trends to help have more productive conversations during your visits with your healthcare professional.

  • Easy-to-view and easy-to-share reports to help have more productive conversations between you and your healthcare professional – helping them guide you through your results to help you improve your diabetes management.
  • Simply print or save your reports with just one click, making it that much easier to view and share your results.

Features: (mouse over for more information)

  • Reports
  • Reports
  • Create PDFS
  • Customizable Settings

Are you a software developer?

Are you a developer who wants to build a custom application for a blood glucose meter? Below you will see which blood glucose meters have open protocols and documentation available for building custom software applications.

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Programming Guides >


1. Check meter compatibility and system requirements

GLUCOFACTSDELUXE has been developed to work on most computers. In order to download and use GLUCOFACTS DELUXE, you will need:

1. One of the following blood glucose meters from Contour® Diabetes Solutions:

CONTOURNEXT Meters

CONTOUR PLUS Meters

Classic Meters

2. A personal computer with one of these operating systems:
WindowsMac (Intel 64-bit processors only):
Windows Vista Service Pack 2 Mac 10.5.7 – 10.5.8 (Leopard)
Windows 7 Mac 10.6.2 – 10.6.8 (Snow Leopard)
Windows 8/8.1 Mac 10.7.x (Lion)
Windows 10 Mac 10.8.x (Mountain Lion)
  Mac 10.9.x (Mavericks)
  Mac 10.10.x (Yosemite)
  Mac 10.11.x (El Capitan)
View Windows Compatible Meters > View Mac Compatible Meters >
And proper Java Runtime Environment:
Windows Operating Systems must have Java 1.6.0_17 or higher. Mac Operating Systems must have Java SE 6 or higher.
3. A cable to transfer meter data to a computer.

2. Learn how to connect your meter to a computer with GLUCOFACTSDELUXE

Transferring the data from your blood glucose meter to GLUCOFACTSDELUXE is easy.
Connect to computer

The CONTOURNEXT USB, CONTOURUSB and CONTOURNEXT LINK meters do not require a cable to transfer data to a computer. They can each be plugged directly into a computer's USB data port, and they each come with GlUCOFACTSDELUXE diabetes management software installed. Please reference the information above for system requirements and meter compatibility.


USB Data Port or Serial Port

If you own a CONTOURXT, CONTOUR, BREEZE2, CONTOURTS, or CONTOUR LINK meter you will need to purchase a Contour® data cable to connect your meter to your computer. There are two versions of the Contour® data cable offered, one for use with a computer's USB data port, and the other that uses a computer's Serial Port.


3. Get the latest user guides for GLUCOFACTSDELUXE

User Guides provide detailed information about how to use GLUCOFACTSDELUXE diabetes management software. You will be given the opportunity to download a copy of the User Guide when downloading the GLUCOFACTSDELUXE software. But you can also get User Guides by clicking the link below.

Get The Most Recent User Guide >

Still have questions? We've got answers. Explore our FAQs.

4. Explore the top frequently asked questions

For your convenience we have compiled a list of frequently asked questions about GLUCOFACTSDELUXE.

Q: I’m having problems during installation. Is there a preferred sequence to use for loading software?
A: While the installation of GLUCOFACTSDELUXE should work in any sequence of the file setup process, our Technical Specialists recommend the following sequence:
First, verify your Java version and update if necessary, according to the Meter Compatibility and System Requirements Install Cable Drivers (if applicable to your Operating System: see Meter Compatibility and System Requirements) Download and install the GLUCOFACTSDELUXE software.

Rebooting your PC may be required upon installing meter or PC software.
Q: My meter is not detected in the Meter Information tab
A: The CONTOUR™NEXT portfolio of products (CONTOUR™XT, CONTOUR™NEXT and CONTOUR™NEXT USB) are compatible with the latest release of GLUCOFACTS™DELUXE version 3.09.02. If you are using a different version of the software with one of the CONTOUR™NEXT meters, you'll need to upgrade your software. Get started by clicking the "Download Now."
Q: What is the operating system compatibility for GLUCOFACTS™DELUXE?
A: GLUCOFACTS™DELUXE is currently compatible with Window® 10, Window® 8/8.1, Window® 7, and Vista® (SP2) as well as Mac OS 10.11.x (El Capitan), 10.10.x (Yosemite), 10.9.x (Mavericks), 10.8.x (Mountain Lion), 10.7.x (Lion),  10.6.3 (Snow Leopard) and 10.5.8 (Intel® 64 bit processors). For the most current operating system compatibility click here.

Don’t forget to register your meter. After registration we will notify you of software updates including news / updates concerning operating system compatibility.
Q: How can I get GLUCOFACTS™DELUXE diabetes management software to auto-play from my CONTOUR™USB meter?
A: Vista™ users open the Start menu, choose Control Panel, select AutoPlay. Make sure the "Use AutoPlay for all media and devices" checkbox is selected and verify that the setting for software and games is "Install or run program".
A: Windows® 7/8/10 users need to navigate to the GLUCOFACTS drive on the CONTOUR™USB meter and double click the "Glucofacts.bat" file to launch the GLUCOFACTS™DELUXE software. In order to provide you with better security and protection, Windows® 7 has changed how it auto starts applications on removable media, like your CONTOUR™USB meter.
A: For Mac™ users GLUCOFACTS™DELUXE software must be launched from the computer desktop screen.
Q: Why is it taking so long to launch GLUCOFACTS™DELUXE diabetes management software?
A: The first time a CONTOUR™USB meter is inserted into a USB port several programs are loaded in order to use the USB storage. The loading speed varies by computer and could take up to a few minutes. Subsequent insertions should take less time to process.

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Last Updated: Tuesday, July 11, 2017 / Version: 1.2.16
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